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Frequently Asked Questions
Welcome to the Scibro FAQ page! Here, you'll find answers to some of the most common questions about our products, services, and policies. If you can't find the information you're looking for, please feel free to contact our support team.
Frequently Asked Questions
Welcome to the Scibro FAQ page! Here, you'll find answers to some of the most common questions about our products, services, and policies. If you can't find the information you're looking for, please feel free to contact our support team.
Have questions? We have answers! Check out our FAQ section for more information about our products, shipping, and more.

Scibro is more than just a science kit provider. We offer an immersive, hands-on learning experience through interactive science kits, weekly activities, and fun challenges. Our goal is to inspire curiosity and foster a love of learning in children aged 4 to 16 by making science engaging, accessible, and fun.

At Scibro, we go beyond just delivering kits. We’ve built a community with weekly scientific activities, daily challenges, and gamified experiences that keep children engaged. Scibro Club members also have access to an exclusive app where they can connect with other young scientists, share their progress, and compete in leaderboards.

We offer flexible subscription plans that deliver one or two science kits to your door every month. Along with your kit, you'll get access to weekly online activities that complement the experiments and provide ongoing learning experiences. You can choose from 1-month, 3-month, 6-month, or 1-year subscriptions.

Our kits are designed for children aged 4 to 16 years. Each kit includes detailed instructions and safety guidelines to ensure that experiments are safe and enjoyable for all ages within this range. Scibro packages are offered in four age groups, tailored to the children's ages.

Joining the Scibro Club gives you much more than just science kits. As a member, you'll receive new experiments every month, additional weekend activities, and access to our gamified app, where you can upload videos, earn points, and interact with other users.

In addition to the monthly kits, Scibro provides fun science experiments and activities every weekend. These activities are designed to enhance the learning experience and are available exclusively through our app.

You earn points by completing activities, uploading videos of your experiments, and engaging with other users in the app. These points contribute to your ranking on our leaderboard, where you can see how you compare to other young scientists.

In the app, you'll have access to a leaderboard that tracks your points and shows your rank compared to other users. Your progress updates automatically as you complete activities and earn points.

Yes, you can choose between receiving one or two kits each month, depending on how much scientific exploration your child wants to dive into.

Our kits come with everything you need to complete the experiments, except for a few common household items like water or cups. Detailed instructions are included, and all materials are safe and non-toxic.

The social section is available to Scibro Club members with an active subscription. Here, children can upload videos, like, comment, and interact with other users' scientific experiments, making learning more collaborative and fun.

We accept all major credit cards and PayPal, ensuring a smooth and secure transaction process.

Yes, you’ll receive a tracking number once your order has been shipped, allowing you to follow your package's progress until it arrives at your doorstep.

If you experience any issues with your order, simply contact our customer support team. We’re here to help resolve any concerns you may have.

Yes, we provide special discounts for bulk orders and educational institutions. Whether you're a school, or organization, or looking for large quantities, we offer tailored pricing and packages. Simply visit our "Bulk Orders" section on the website, fill out the inquiry form, and our sales team will get in touch with you to discuss pricing and custom programs suited to your needs.

Access to our social section, video uploads, and interactive features is reserved for Scibro Club members only. You’ll need an active subscription to unlock these benefits.

Unlike other science kits, Scibro offers a full, immersive experience. Alongside our kits, we provide additional activities, a gamified app experience, and social interaction features that make learning science a continuous, interactive adventure.

The goal of Scibro Club goes beyond offering science kits. We aim to help children develop essential soft skills like dexterity, observation, creative thinking, problem-solving, and more. Through weekly activities, challenges, and gamified learning, Scibro Club nurtures a well-rounded growth in young scientists, empowering them with both scientific knowledge and critical life skills.

STEAM stands for Science, Technology, Engineering, Arts, and Mathematics. It's an interdisciplinary approach to learning that encourages creativity and innovation by integrating the arts into traditional STEM education. STEAM is crucial because it equips children with a balanced skill set—helping them think creatively, solve problems, and adapt to the rapidly evolving technological world. At Scibro, we incorporate STEAM principles into all of our kits and activities, making learning fun, engaging, and impactful.

Need More Help?If you have any additional questions, please contact our support team