This Privacy Policy describes how SCIBRO ("we", "our", or "us") collects, uses, and protects your personal information when you use our website www.scibroland.com and purchase our products.
1. Information We Collect
1.1 Personal Information
When you create an account, make a purchase, or contact us, we may collect:
- Name and email address
- Shipping and billing address
- Phone number
- Payment information (processed securely through Stripe)
- Account login credentials
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on the site
- Referring website or source
- Device information and operating system
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Manage your account and subscriptions
- Send order confirmations and shipping updates
- Provide customer support
- Send promotional emails (with your consent)
- Improve our website and products
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: Payment processors (Stripe), shipping carriers (Canada Post), email services
- Legal requirements: When required by law or to protect our rights
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
5. Cookies
Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, though some features may not function properly without them.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Request a copy of your data
7. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
For privacy-related inquiries, please contact:
EMAIL: support@scibro.com
WEBSITE: www.scibroland.com