Frequently Asked Questions - Subscriptions
Have questions about subscription plans, renewals, and deliveries? We have answers. Explore this FAQ section for details before choosing your plan.
You are billed at the start of each subscription period based on the selected plan duration and kit quantity.
Yes, you can upgrade or change your subscription plan from your account area before the next renewal.
Our support team can help reschedule delivery windows depending on your region and courier availability.
You can disable auto-renewal from your subscription settings before the next billing cycle.
Need More Help?
If you have any additional questions, please contact our support team